This Refund & Cancellation Policy applies to all advance/token payments made through Party Decoration India's website for booking our decoration services.

1. Advance / Token Amount

An advance amount is collected at the time of booking to reserve your event date and lock in our team's availability. This amount is adjusted against your final bill.

2. Cancellations by Customer

If you need to cancel your booking, please inform us as early as possible. Refund of the advance amount, if applicable, depends on how much notice is given before the event date and whether preparation/procurement has already started for your event.

3. Rescheduling

We understand that plans can change. Subject to team and material availability, we will do our best to accommodate a request to reschedule your event date instead of a cancellation.

4. Cancellations by Party Decoration India

In the rare case that we are unable to fulfil a confirmed booking due to unforeseen circumstances, the full advance amount paid will be refunded to the customer.

5. Refund Timeline & Method

Approved refunds are processed back to the original payment method (UPI/PhonePe/Google Pay/Paytm) within a reasonable number of working days from approval.

6. Contact for Refund Requests

To request a cancellation or refund, please contact us directly with your Booking ID:

Phone / WhatsApp: +91 8005561868
Email: partydecorationindia@gmail.com

Note: This is a general policy template. Please review and customize the exact refund percentages/timelines with your own judgment or a legal professional to match how your business actually operates.